This page originally appeared in the May 2008 edition of diversityinbusiness.com

 
 

National Ombudsman Issues Model for State and Local Governments to Enhance Transparency and Preserve Regulatory Fairness

Source: U.S. SBA Release d. Tuesday, May 6, 2008

The U.S. Small Business Administration is offering state and local governments a template that can be used to resolve regulatory enforcement issues involving small businesses.  The availability of the Small Business Ombudsman Model for State and Local Governments was announced May 8, 2008 by Nicholas N. Owens, SBA’s National Ombudsman and Assistant Administrator for Regulatory Enforcement Fairness.

The National Ombudsman’s primary mission is to help small businesses when they experience excessive or unfair federal regulatory enforcement actions, such as repetitive audits or investigations, excessive fines, penalties, threats, retaliation or other unfair enforcement action by a federal agency.

The model, which is customizable, will help state and local governments and other entities create their own ombudsman process to serve the interests of small businesses, small government entities, and non-profit organizations in their communities.

“This model can improve transparency in state and local governments for small businesses and the entities that regulate them,” Owens said.  “Fostering a small business-friendly regulatory environment across all levels of government will make it easier for small businesses to grow and succeed.”

The model also will provide an overview on how the SBA’s Office of the National Ombudsman serves as troubleshooter for the nation’s small businesses.  “We are sharing the successful tools of the National Ombudsman’s office, so other governing entities can come away with a better understanding of how the office is a vital small business resource,” Owens said.  “This product walks the reader through the organization and processes of the Office of the National Ombudsman, and provides legislative models state and local governments can use to create their own small business ombudsman service.”

The Small Business Regulatory Enforcement Fairness Act of 1996 created the Office of the National Ombudsman within the SBA and established 10 regional regulatory fairness boards nationwide.

The Small Business Ombudsman Model for state and local governments may be accessed at www.sba.gov/ombudsman.

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