by
Dan Perkins
Deborah
Harris says she has always been an arts and crafts
person, but the idea to establish a business that
supplies specialty gifts only came to her seven years ago,
when she received a gift basket at her
wedding. “I
told my husband I could do that - and do it a
little better – with my own twist,” recalled
Harris.
She
started her gift business, Especially For You
Gifts, while she was still employed
in the pharmaceutical industry.
She would work on assignments in
the evenings and on weekends, and slowly
developed sales.
The pace quickened after she established
a website. The site provided Harris with exposure to a
much larger base of potential customers, including large
corporations.
This
year, Harris' business entered a very elite club. Her
company was one of 17 minority and women owned
businesses selected by Major League Baseball to
supply goods and services for the All
Star Game, which was held on July 15, 2003 at U.S. Cellular
Field in Chicago.
Her
company provided roughly 600 gifts for the All
Star Game, and a portion of those gifts went not
only to
the players, but also the celebrities that participated in
the three day event. “Jerry
Reinsdorf even got one of my gifts,” said Harris
with an enormous smile.
Having Jerry
Reinsdorf, owner and chairman of the Chicago
White Sox, receive one of her bags was a
special treat for Harris who has been a supplier to
the White
Sox for several years.
The
celebrity gift bags were black tote bags filled
with an assortment of food, beauty and
personal-care items. The personal spa items included bath and
shower gel, bath crystals, and a massage roller.
Other items included the newly released jazz CD by New
York Yankees outfielder, Bernie Williams entitled
The
Journey Within; an
MLB visor and afghan; a book on the history of
baseball; a guide to the best golf courses in the United States; trail-mix and an assortment of beverages.
The
joy that comes to most recipients when they
receive such a well-stocked bag is a
powerful motivator for Harris.
“Having
someone praise our gifts and our company means a
tremendous amount to me,” said Harris.
The
timeline for assembling and delivering the
celebrity bags was extremely short given the
volume of the order. Harris
had four days to get the gifts to all of the hotels where
the celebrities were staying.
“It was frenetic,” said Harris as she
recalled the challenges of keeping up with
changing hotel reservations.
As
every entrepreneur knows, overcoming obstacles is
key to growing a successful business. For
Harris, the rewards of entrepreneurship far outweigh
the constant challenges. “I
should have done it sooner,” said Harris as she
reflected on her decision to start her own
business. She has little reservations about
encouraging others to pursue their dreams. “Get the
courage to step out on faith,” said
Harris. She also advises would-be entrepreneurs to be
prepared.
“You have to have the capital to take on
projects like Major League Baseball, and then wait
three or four months to receive payment,” she
warned.
From the outset,
Harris
was aware of the potential pitfalls of starting a
business, so she continued
to work at her pharmaceutical job until she built
up enough capital to sustain herself.
She also established personal lines of
credit to meet unexpected shortfalls. “We
constantly get the personal orders and we have
corporate clients that we do baskets for on a
regular basis, but when you do mega orders for
600, 900 or 2000 items, that takes a lot of start
up capital,” said Harris.
Given
her success in supplying gift bags for the All Star Game, Harris hopes to
expand her business among other sport franchises and
new corporate clients.
She plans to attend several minority
business conferences in the coming months and
values the opportunity that such conferences
provide to meet corporate buyers directly.
After all, she met Mike Spidale,
Purchasing Manager for the Chicago White Sox
at a local opportunity fair, and that introduction
led her to become a supplier for the
2003 All Star Game.
Given
her enthusiasm and attention to detail, there's
no telling how far Harris' gifts will take her.
The
End